"Working at Heights" (WAH) in Ontario applies to people working on "Construction Projects" who are exposed to fall hazards.
Yes. YOW Canada’s blended-learning Working at Heights program has been approved by the Chief Prevention Officer of the Ontario Ministry of Labour ( MOL #PRO-34687) as required by law.
Blended learning combines online delivery (for Part 1: Basic Theory) with face-to-face delivery (for Part 2: Practical Learning) to allow learners more control over their learning process and to be more engaged.
The blended learning approach of “telling, showing, and then doing” has proven to be very effective in learning and retaining knowledge, particularly in adult learning.
Benefits of Blended Learning for Learners
There are a number of benefits to using YOW Canada’s WAH blended learning course:
Benefits of Blended Learning for Employers
If you work on a “Construction Project” and are exposed to any fall hazards or use any of the following, then the answer is YES!:
This training will cover the legislation, recognizing the hazards and how they are assessed and the different methods of preventing a fall or arresting a fall should it occur in a two part course.
Part 1 will focus on the theory and basics in working at Heights and fall prevention.
Part 2 will focus on practical training including some hands-on training with the safety equipment to be used, especially the donning of safety harnesses.
Workers with emergency rescue responsibilities will need additional training related to the rescue.
The employer has the duty to ensure workers who work in or around fall hazards are adequately trained.
In Ontario, all Working at Heights certificates are only valid if they are from a Ministry of Labour approved training provider.
Every 3 years following the initial training. Workers will be required to complete an MOL approved half day “refresher” training program delivered by an MOL approved training provider.
No. Your WAH certificate of completion is MOL approved and is transferable from employer to employer. Your training certificate for WAH is issued to you personally and sent to your home address (i.e. the certificate is independent of your employer).
No. However YOW does offer a WAH Train the Trainer (TtT) course. Call 1-866-688-2845 for details.
You will receive a temporary certificate at the end of this course. An official certificate will be forwarded to you by the Ministry of Labour.
The Ontario Ministry of Labour maintains a database of workers who are certified for Working at Heights. Call the MOL at: 1-877-202-0008 to request a replacement card.
Training can be paid by Visa, MasterCard, or American Express.
WAH training refunds requested within 30 days of the purchase date and at least 5 business days prior to the scheduled classroom training will be honoured in full, provided the online Part 1 training is unused. Refunds will not be issued for partially completed training.
Late or No Show Trainees
Trainees who do not attend the scheduled Part 2 classroom training, or those who are more than 30 minutes late, will not be eligible for any refund.
Rescheduling of Part 2 classroom training will be honoured for requests made at least 5 business days prior to the scheduled classroom course. Rescheduling is limited to the available dates, times and locations offered by YOW Canada.
Part 1 Online Training Not Completed
Trainees who show up for their scheduled classroom training WITHOUT having successfully completed their Part 1 online training, will not be eligible for the class and will not be eligible for any refund.
In the event that a trainee cannot attend the scheduled Part 2 classroom training, a replacement trainee can attend instead, providing YOW Canada is given a minimum of 1 business days notice of the change and:
The replacement trainee has been registered for the full training course; and
Cancellation by YOW Canada
YOW Canada reserves the right to cancel or reschedule classroom training in the event of low enrollment or due to circumstances beyond our control. Trainees will be notified accordingly with a minimum of 2 days notice.
Step 1 – Purchase the course
Purchases can be done online, by phone at 1-866-688-2845 or by fax.
You may pre-purchase courses to be used at a later date. There are no expiry dates for pre-purchased courses.
Step 2 – Register and select in class training date:
Once the courses have been purchased all trainees must be registered for the course. Registration is done online through the Training Administration page. You can also contact YOW Canada by phone at 1-866-688-2845, to have us register your trainees. Registration includes selecting an in class training date. To make any changes to this training date please refer to YOW Canada’s Rescheduling Policy. Once registered, login and password information is emailed to the administrator. You must complete Part 1 of the training before attending the in class training date.
Please note: When activating a trainee for WAH the trainee's email address is mandatory.
Step 3 – Take Part 1 of the Course:
Trainees can log in at any time to start their training and can log in and out as many times as necessary to complete their training. The course is about 3.5 hours in length. It includes audio, video, animation and interactive exercises. It makes training fun and educational!
Step 4 – Take Part 2 Practical Training:
Once you have completed Part 1 you will need to bring your proof of completion as well as photo id to Part 2 of the training on your scheduled training date. Once you complete Part 2 you will receive a temporary proof of completion certificate until you receive an official certificate from the MOL.
No. Unfortunately at this time we are unable to offer the course in French.
According to the WAH Regulations, the minimum for this part 1 Basic Theory (online) is 3.0 hours. Depending on circumstances you should expect this portion of the training to take approximately 3.5 hours.
According to the WAH Regulations, the minimum time for this part 2 Practical Training (classroom) is 3.5 hours. Depending on circumstances you should expect this portion of the training to take approximately 4.5 hours.
Yes, you can log in and out of the course as many times as necessary in order to complete your training. When you log back into the course, you will be brought back to your last visited page.
No, you may log in and out as many times as necessary to complete your course. Your work will be saved.
As an administrator, you have access to the Course Administration site where you can monitor and track each trainee's progress for Part 1 of the training. You can see quiz scores, activate accounts and more.
You will receive Part 1 Proof of Completion certificates by email as soon as the trainee has completed the online portion of the course.
Yes. A High-speed internet connection is recommended. Please be aware, however, that it may take more time to download. If you'd like to see a demo to test the speed, please click here to view a demo of this course.
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YOW Canada's offices are located in Ottawa, Ontario and Y-O-W are the international call letters for the Ottawa Airport. Plus, we think it's a catchy name that's easy to remember.
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