Office Ergonomics Training

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General Office Ergonomics Training Questions

What is Office Ergonomics?

Ergonomics, an applied science, can be defined as fitting the job to the worker. It involves designing workstations, work processes, equipment and tools to fit the employee.

Do I need an Office Ergonomics Course?

General training should be given to every employee.

Most provinces have amended their Occupational Health and Safety (OHS) Regulations to include Ergonomics.

These province-specific legislations more clearly define an employer's legal responsibilities when it comes to OE.

Also Office Ergonomics regulations can be found in other federal regulations, such as the Canadian Labor Code.

General training (such as this course) will cover the general legislation, how to identify, deal with, resolve and report OE, as well as strategies to prevent injuries that might result from improper ergonomics in the workplace.

How often do I need Office Ergonomics Training?

Office Ergonomics should be repeated when there are significant changes to the policy or program or when circumstances indicate training should be repeated such as when policy or procedures are not being followed.

YOW Canada recommends that you complete Office Ergonomics training every two years.

The certificate will have a "Next Recommended Training Date" of two years after your certification date.

Consult with your provincial government's labour legislation, your industry's provincial safety association or Worker's Compensation Board for details on when re-certification is required.

How can we comply with the Regulations?

You need an Office Ergonomics Program that:

  1. Develops a prevention plan dealing with musculoskeletal injuries
  2. Provides employee education and training
  3. Identifies and assesses hazards
  4. Implements preventative measures
  5. Maintains and evaluates the program

If I change employers/jobs, do I have to retrain?

The onus is on the employer to ensure that his or her staff is properly trained for the job. Because you can never be too sure of previous training, it's recommended that new employees take a OE course, including site-specific training.

Can I take this course as an individual?

Absolutely! If you are taking this course as an individual, simply enter your name in the area for "Company Name".

Can I take one of YOW's OE courses and then train my own workers?

YOW Canada's OE course is not intended or designed for trainers and we do not recommend that it be used to train a trainer. In order to reap the full benefits of this course we recommend that each trainee complete an OE course themselves. This also ensures that each employee receives an OE certificate.

Who signs my certificate?

The “employer” signature should be signed by the direct supervisor of the employee. The “employee” signature should be signed by the actual trainee. If you are self-employed you must sign as both the “employee” and the “employer”.

What needs to be included in a Office Ergonomics training program?

Both general and site-specific training are required.

YOW's Office Ergonomics Course is general training that covers the legislation, how to recognize hazards and how to address them.

Practical site specific training may also be required to cover the particular workplace and the specific policy and procedures.

Does YOW Canada's Office Ergonomics course meet all the provincial training requirements across Canada?

Yes, our Office Ergonomics training course was designed to meet all of the provincial training requirements across Canada.

OE Online Training:

How does the OE online course work?

YOW Canada's OE online course works in a 3 step process:

Step 1 - Register:

Once the courses have been purchased all trainees must be registered for the course. Registration is done online through the Training Administration page. You can also contact YOW Canada by phone at 1-866-688-2845, email or by fax to have us register your trainees. Once registered, login and password information is emailed to the administrator.

Step 2 - Take the Course:

Trainees can log in at any time to start their training and can log in and out as many times as necessary to complete their training. The course is about 1 hours in length. It includes audio, video, animation and interactive exercises. It makes training fun and educational!

Step 3 - Print your Certificate:

Once completed, the wallet and wall-mount certificates are emailed to the administrator. The certificates are printable and accompanied by a Performance Record that displays how the trainee performed throughout the course (scores for each chapter etc.).

How long does it take to complete the online course?

The average trainee can complete this OE online course in about 1 hour(s).

Can I log into the course more than once?

Yes, you can log in and out of the course as many times as necessary in order to complete your training. When you log back into the course, you will be brought back to your last visited page. You have up to 1 year to complete your course.

Do I have to complete the course in one session?

No, you may log in and out as many times as necessary to complete your course. Your work will be saved.

What will I receive when I have completed my training?

Once you complete the course, a pdf document will be available for you to download and print. This document is also emailed to the Training Administrator. This document will include your Performance Record and certificate. The certificate includes your name, your employer's name and the date you certified.

How will I receive my training certificate?

The certificate will be automatically available for printing once you complete the course. It will also be emailed to the Training Administrator. If you are self-employed, the certificate is sent to your email address directly.

I am the training administrator. How can I monitor my trainee's progress?

As an administrator, you have access to the Course Administration site where you can monitor and track each trainee's progress. You can see quiz scores, view certificates, activate accounts and more.

You will receive a copy of all training certificates by email as soon as the employee has completed the course.

You can also be able to re-register any employee's who's certificates have expired.

Why should I choose online training versus classroom training?

Online training with YOW Canada is fast, easy and effective. Some of the benefits of online training include:

  • Training is available 24/7, on any computer with an internet connection.
  • Trainees can log in and out to complete their training at their convenience anytime from anywhere, so scheduling is never a problem.
  • Complete tracking capabilities through a Training Administration site allow employers to manage the training.
  • Training certificates are emailed to the Training Administrator instantly upon completion of the course - no waiting.
  • Dynamic video, illustrations, photos, audio and text help to meet the needs of different types of learners.

I have dial-up internet. Can I still take the course?

Yes. The course is available for dial-up users. Please be aware, however, that it may take more time to download. If you'd like to see a demo to test the speed, please click here to view a demo of this course. to view a demo of this course.

What are the technical requirements for taking this online course?

  • A computer, tablet, or smartphone with an internet connection
    A High-speed internet connection is recommended.
  • A Web browser
    (Such as Internet Explorer, Firefox, Google Chrome or Safari). You should be using the latest version of your chosen web browser.

How do I Purchase a course?

Purchases can be done online, by phone at 1-866-688-2845 or by fax.

You may pre-purchase courses to be used at a later date. There are no expiry dates for pre-purchased courses.

What other courses does YOW Canada offer?

Please visit our product menu for all of our course offerings.

Questions About YOW Canada

What does the "YOW" in YOW Canada stand for?

YOW Canada's offices are located in Ottawa, Ontario and Y-O-W are the international call letters for the Ottawa Airport. Plus, we think it's a catchy name that's easy to remember.

For more information about our company please visit the Contact Us page.

Back To Office Ergonomics Training

YOW Canada Refund Policy

Provincial Regulation Contacts

Course Outline:

  • Introduction & Legislation:
    • Ergonomics defined (Physical, Emotional and Environmental)
    • Cost of ergonomic injuries to industry
    • Lost time claims statistics
  • MusculoSkeletal Disorders (MSDs):
    • Identifying Risk Factors
    • MSD's - Types of injuries
    • Symptoms of MSDs
    • Tendonitis,Tenosynovitis, Epicondylitis Etc
  • Ergonomic Guidelines & Workstation Layout:
    • Elements of Office Ergonomics and avoiding injuries
    • Office setup for desk, chair, standing, monitors, keyboards, mouse, lighting, etc
    • Heavy lifting procedures and work habits
    • Office exercises/stretches: wrist, arms, back neck etc.
  • Overview & Summary:
    • Conclusion and Review of topics covered in this course
  • Interactive exercises, tests & certificate

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