Fall Protection Training FAQs  (Frequently Asked Questions)

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What is Fall Protection?
Fall Protection has three components:

  1. Hazard elimination through safe work practices,
  2. Fall prevention with travel restraint systems and guardrails; and
  3. Fall arrest through safety nets or fall arrest systems.

Do I need a Fall Protection Course?
If you are performing work with a fall hazard of over three meters all workers require training in fall protection.

General training (such as this course) will cover the legislation, recognizing the hazards and how they are assessed and the different methods of preventing a fall or arresting a fall should it occur.

Additionally all Fall Protection training should include some hands-on training with the safety equipment to be used, especially the donning of safety harnesses. Workers with emergency rescue responsibilities will need training related to the rescue.

Who is responsible for ensuring that my employees are adequately trained?
Regardless of the source of training or how it is provided to workers, the employer has the duty to ensure it is adequate to protect the health and safety of the workers who work in or around the fall hazard.

It is up to the employer, in consultation with the Joint Health and Safety Committee or health and safety representative, if any, to determine the level and type of training provided, and to ensure it is adequate for the type of fall hazards encountered by workers.

How often do I need Fall Protection Training?
General training must be given before anyone works at a height of over 3 meters (or 10 feet). The training must be reviewed if there are any changes in the circumstances that may affect the safety of a worker or when provincial regulations require it. Nova Scotia, for example, requires training every 3 years.

Consult with your industry’s provincial safety association or Worker's Compensation Board for details on when re-certification is required.

Click here to see a list of all the provincial Fall Protection Regulations. 

How can we comply with the Regulations?
You need a Fall Protection Program that:

  1. Identifies fall hazards;
  2. Specifies the safe work practices that eliminate the hazards; and
  3. Trains your employees in Fall Prevention and Fall Arrest.
  4. Makes all employees aware of the details surrounding a 'written rescue plan' for each jobsite.

Who is responsible for Fall Protection training?
The onus is on the employer to ensure that his or her staff is adequately trained. The responsibility to ensure workers are trained and the manner in which training is conducted rests with the employer. YOW Canada’s Fall Protection Course is one method of training. Additional ‘hands-on’ training on the specific equipment and procedures to be used may be required.

What needs to be included in a fall protection training program?
Both general and site-specific training are required.

YOW’s Fall Protection Online Course is general training that covers the legislation, how to recognize fall hazards and how they are addressed.

Practical site specific training is also required to cover the particular equipment used to work safely and the specific response procedures for any emergency in the workplace.

How is compliance with the Regulations monitored?
Compliance activities are conducted by the provincial, territorial and federal agencies responsible for occupational health and safety (OHS). These OHS agencies conduct compliance programs workplace training requirements established under their respective legislations.

Does YOW Canada’s Fall Protection course meet all the provincial training requirements across Canada?
Yes, our Fall Protection training course was designed to meet all of the provincial training requirements across Canada.  

The only exception to this is Newfoundland.  As of January 1, 2012, Newfoundland has adopted a new set of regulations that require a 2 day ‘hands on’ training course for any workers that use fall protection equipment (such as a harness).  If you are a resident of Newfoundland and you or your employees are required to use fall protection equipment, then YOW’s FP training may not be sufficient.  Check with your local safety association for details.

What does the "YOW" in YOW Canada stand for?
YOW Canada’s offices are located in Ottawa, Ontario and Y-O-W are the international call letters for the Ottawa Airport. Plus, we think it’s a catchy name that’s easy to remember.

Can I take YOW's Fall Protection course and then train my own workers in Fall Protection?
YOW Canada’s Fall Protection course is not intended or designed for trainers and we do not recommend that it be used to train a trainer. In order to reap the full benefits of the course, we recommend that each trainee complete a Fall Protection course themselves. This also ensures that each employee receives a Fall Protection certificate of completion.

How do I PURCHASE a Fall Protection course?
Purchases can be done online, by phone at 1-866-688-2845 or by fax. You may pre-purchase courses to be used at a later date. There are no expiry dates for pre-purchased courses.

What other courses does YOW Canada offer?
Please visit our product menu for all of our course offerings.

How does the online course work?
YOW Canada’s Fall Protection online course works in a 3 step process:

Step 1: Register - All trainees must be registered for the course. Registration can be done online, by phone at 1-866-688-2845 or by fax. Once registered, login and password information is emailed to the supervisor.

Step 2: Take the Course - Trainees can log in at any time to start their training and can log in and out as many times as necessary to complete their Fall Protection training. The course is about 3 hours in length. It includes audio, video, animation and interactive exercises. It makes training fun and educational!

Step 3: Print your Fall Protection Certificate of Completion - Once completed, wallet and wall-mount certificates are emailed to the supervisor. The certificates are printable and accompanied by a Performance Record that displays how the trainee performed throughout the course (scores for each chapter etc.).

How long does it take to complete the online course?
The average trainee can complete this Fall Protection online course in 3 hours. If you have a dial-up internet connection, it will take longer to download the course.

What will I receive when I have completed my training?
Once you complete the course, a pdf document will be available for you to download and print. This document is also emailed to the Account Supervisor. This document will include your Performance Record and certificate of completion. The certificate includes your name, your employer's name and the date you certified.

How will I receive my Fall Protection certificate of completion?
The certificate will be automatically available for printing once you complete the course. It will also be emailed to the Account Supervisor. If you are self-employed, the certificate is sent to your email address directly.

How long is my certificate valid for?
YOW Canada recommends that you complete Fall Protection training every two years. The certificate will have a "Next Recommended Training Date" of two years after your certification date.

Consult with your industry’s provincial safety association or Worker's Compensation Board for details on when re-certification is required.

Click here to see a list of all the provincial Fall Protection Regulations..

Can I take this course as a refresher?
Yes, this course was designed to suit the needs of both first time trainees and refresher training. Additional hands-on training on the equipment to be used is also required for some workers.

Can I log into the course more than once?
Yes, you can log in and out of the course as many times as necessary in order to complete your training. When you log back into the course, you will be brought back to the last page you visited. You have up to 1 year to complete your course.

I am the supervisor. How can I monitor my employee's progress?
As a supervisor, you have access to a Course Administration site where you can monitor and track each employee's progress. You can see quiz scores, view certificates, activate accounts and more. You can also re-register any employee's who's certificates have expired. You also receive a copy of all training certificates by email as soon as the employee has completed the course.

I have dial-up internet. Can I still take the course?
Yes. The course is available for dial-up users. Please be aware, however, that it may take more time to download. If you'd like to see a demo to test the speed, please click here to view a demo of this course.

Why should I choose online training versus classroom training?
Online training with YOW Canada is fast, easy and effective. Some of the benefits of online training include:

  • Available 24/7, on any computer with an internet connection.
  • Complete tracking capabilities through Course Administration to ensure employees have certified and to monitor their progress.
  • No need to remove multiple employees from their work to train simultaneously.
  • Employers can rest assured that each employee has received the same subject matter.
  • Save on traveling costs.
  • Certificates are emailed immediately following successful completion of the course.

YOW Canada’s online training is dynamic and includes audio, video, animation and interactive exercises. It makes training fun and educational!

What are the technical requirements for taking this Fall Protection online course?

Windows 98 OS or newer / MAC OS 7 or newer
Internet Explorer 5, Firefox (PC or MAC), Safari (MAC)
256 MB RAM
Pentium 500 MHZ processor
800 x 600 dpi screen resolution
56k internet connection or higher (high-speed recommended)
Adobe Flash Player version 8.0 or higher


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